Check What We Collect and Why
Where you sign in from decides which rules apply to your data, so we say this up front: nothing on this page overrides the law of the country you are in, and access to 2999bat depends on your local law and eligible regions. Where a local
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rule gives you a stronger right than this policy, that rule wins. What we hold is only what a mobile wallet account needs — your mobile number, the name registered on the wallet, your login history, and the reference numbers from bKash, Nagad or Rocket transfers.
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We never ask for your wallet PIN, and no member of our team will ask you to send it in a chat. Those payment references are how we match a transfer to your account when a wallet notification and our own record do not line up.
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Records stay for as long as your account is open, plus the period after that which payment providers and local rules require for a traceable history. When the period ends, the records go. Cookies keep you signed in and remember which screen you last opened, so
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returning on your phone does not reset your session. Clear them in your browser settings and you will simply sign in again. You can ask for a copy of what we hold, ask us to correct a name or number, or ask us to close the
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account. Write from the number registered on the account so we can confirm it is you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.